Tel: 01827 247050

FAQ About the Services Provided by SEP

Below is a list of frequently asked questions. If you can't find the answer you are looking for please contact Sheldons Electrical & Plumbing on 01827 247050.

Do you carry out repairs, maintenance and small works?

Yes, we ensure that all our engineers arrive at a job with an extensive stock of equipment and replacement parts so that they are fully prepared and efficient. 

Do you carry out larger electrical and plumbing contracts?

Yes, we have done for a long time and have an extensive portfolio. We are always happy to discuss all electrical, plumbing and heating needs and offer thorough quotations.

Do you offer a guarantee on your services?

Definitely! We ensure that we are a part of all major regulatory and certifying bodies in the UK to ensure the quality and standard of our work. Additionally, we are a Which? Trusted Trader which allows customers to leave reviews about the quality of our work.

Does my home need electrical testing?

As it stands, existing electrical regulations suggest that domestic homes should have their wiring tested every 10 years. Please feel free to contact us for any further advice on electrical safety and requirements.

How long does a test & inspection take & how much will it cost?

This will vary depending on the size of the property but generally only takes a few hours and we ensure that you will be given a fixed price for all testing. Please contact us for more information or to arrange for a quotation.

What is Part P?

Part P outlines that anyone carrying our electrical work in a home must ensure that the work is both designed and installed to protect people from risks such as fire and electric shocks. The objective is to make sure that electrical installations are safe and by using a registered electrical engineer such as ourselves, you can be sure to have safe, competent, knowledgeable and compliant electrical work done that meets UK regulations.

What is PAT Testing?

PAT (portable appliance testing) Testing is an essential part of electrical work and involves the process of checking electrical appliances through both visual means and electronic tests using compliant equipment to ensure they are safe.

There is a legal responsibility for landlords and businesses to maintain high standards of electrical safety and PAT testing is a big part of this.

We always ensure that we have portable appliance testing equipment and our experienced engineers will carry out thorough testing. Upon completion, we offer a report of all appliances tested with a full set of results, explanations of issues (where applicable) and the outcome of the test for each inventory item. We are happy to talk you though the report and advise you on the best course of action for each tested item.

Are you VAT Registered?

Yes we are VAT registered all prices quoted will include VAT at 20%.

​

How do I make payment to you?

We will send you an Invoice via email after the work is completed, and would appreciate payment within 7 working days which can be by in one of the following methods of payment:

• Bank Transfer: We accept both BACS and CHAPS payments.  Bank details can be found on the invoice if you plan to pay via this method.

• Debit / Credit Card via clicking the link on the invoice and paying online or by contacting us by  telephone.